Support Services
Citizens Helping Citizens is proud to offer an "IT as a Service" platform and staff augmentation to our small business and non profit partners. Because we train and certify all of our technicians in-house, we are able to provide customized and personal support without the big brand cost.
Get more with a dedicated team for less: IT as a Service
Dedicated Teams
Touchless Integration
Technology Support
Receive expert assistance and fast resolution with a Citizens Helping Citizens Support Team assigned specifically to your business. Our teams have a strong understanding of unique business need & systems and are ready to help
Technology Support
Touchless Integration
Technology Support
Our Team provide support for all business computing equipment, including workstations, laptops, tablets and mobile devices. Enable your staff to be more productive and excel in their roles.
Touchless Integration
Touchless Integration
Touchless Integration
Our Team can install and configure workstations, laptops, tablets, and more for supported users. Set your business up for success with well-running technology.
Vendor Escalation
Proactive Monitoring
Touchless Integration
Out Team can handle vendor-specific issues so you don't have to. Save time for your staff and focus on your business.
Proactive Monitoring
Proactive Monitoring
Proactive Monitoring
Our Team won't wait for your call to respond to an issue. We proactively monitor networking devices to ensure your system performs as designed.
Product Sourcing
Proactive Monitoring
Proactive Monitoring
Out Team can be a one stop shop for all of your IT needs. Need a computer? We will order it, configure it and install it once it arrives.
Short on Staff: Staff Augmentation
Access to Larger Talent Pool
Access to Larger Talent Pool
Access to Larger Talent Pool
Staff augmentation allows firms to hire the best talent in the market without restricting themselves to the permanent hiring process.
Cost-effectiveness
Access to Larger Talent Pool
Access to Larger Talent Pool
Staff augmentation allows companies to utilize talent without paying the full hefty cost of an internal employee.
Easy Hiring
Easy Hiring
Easy Hiring
Try before you buy. Staff augmentation allows organizations to see if the person is a good fit for the company culture before comitting to full time employment.
Scalability
Easy Hiring
Easy Hiring
With staff augmentation, you can scale up and down on-demand according to organizational needs.